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Dana and her team are GREAT! After six months with another brokerage, we switched over to her because of her professional approach, transparent feedback, responsiveness and follow through. We wish we could give her more stars. Our 4.5M house sat for many months, and the first month she took over she was able to bring in multiple cash offers. She is the one who does the showings. She follows up and know the market and buyers/sellers well. There is no one I would trust more with home buying or selling, especially in this challenging market, than Dana and her team. Thank you BIG TIME for taking the pressure off and delivering!
Dana Pollard and her team do an excellent job! She made sure my home looked as good as possible (staged, professional photography, great description) to get the best price when selling. She helps the transaction move smoothly when I have used her for both buying and selling.
I met Colleen Cook in Van Alstyne while browsing homes and getting a feel for North Dallas. We had an agent previously assigned to us by our Loan Provider however Colleen was different. She was more knowledgeable, down to earth, and had a little more gumption, & moxy. My wife fell for her immediately upon meeting her. However I was afraid of firing my agent. So after trying to get a hold of my buying agent for the third time only to be told "she was out of town." I fired her and hired Colleen. Needless, to say that was the best decision I have ever made. She was there every single step along the way. She even helped paint the house before the VA appraisal. Absolutely an amazing agent. She has my business for life. I can't recommend her highly enough.
We found Dana through her YouTube channel. As an out of state buyer, we needed real help to buy a house in this highly competitive market.
After the initial conversations with Dana, where she helped our family to focus on some neighborhoods, Dana introduced us to one of her agents. Her lead agent Kay Patel had few additional conversations with us, found more details about what might suit for us as family.
Kay created some custom videos for us, which showed the neighborhoods which we were interested in, with specific details on the homes which were available. This helped us in planning our home buying trip.
Dallas market is a crazy market. You can get outbid, houses can go off the market within hours and you need to make decisions very quickly. This is where Kay's personal connections helped us. She had very good relationship in the sales office and we got early info on a house which was going to hit the market. We also got a video of it two weeks ahead of time before most others could look at it. This helped us take the decision and close the deal. And to make it better, Kay was able to negotiate the price down with the builder.
Without the help of Kay and Dana Pollard group, we wouldn't have got this house in Windsong Ranch.
Dana and Kay has continued to reach out to us and offered help on any other resources we may need to settle here in North Texas.
I highly recommend Dana Pollard group
Dana and Brandon are absolutely lovely and so accommodating. We flew in from out of town and they took us all over. They are very knowledgeable about the areas and we able to zone in on specific areas we want to live in. We highly recommend reaching out to them!
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